Frequently Asked Questions

  • You receive a series of upper and lower clear cosmetic aligners and each brace will make minor adjustments to the position of your teeth over time, a process that is mapped out in advance specifically for your personal requirements. Roughly every three weeks, you will begin wearing a new set of cosmetic braces, taking you to the next phase of your treatment plan.

  • YourSmileDirect clear cosmetic braces are a series of snug-fitting, individually customised plastic cosmetic aligners that gradually maneuver your teeth into their ideal position.

  • You begin your journey with a free Smile Assessment to establish if the treatment is suitable for you. Our clear aligner system is designed for minor to moderate teeth correction. This includes judging space between teeth, crowding, and rotations of your teeth.

  • YourSmileDirect clear cosmetic braces are made of a smooth, comfortable, BPA-free plastic that will not irritate your cheeks or gums like traditional metal braces so often do. Start Now!

Patient Care

  • 22 hours a day. You should only be taking them out to eat, brush, or floss.

  • You will likely experience some discomfort for the first few days after wearing your new aligners. This is normal for this type of treatment and demonstrates that your cosmetic braces are working as they gently move your teeth to their final position. This soreness should gradually go away after the first few days of a new set.

  • The typical treatment length for YourSmileDirect invisible cosmetic braces is around 4 months. The typical YourSmileDirect member will receive a series of 5 cosmetic braces that need to be changed every 3 weeks. Some patients will receive slightly more or fewer cosmetic braces. This depends on the degree of teeth straightening required.

  • Our Customer Care Team are available to answer any questions you have during treatment. They can be reached by email info@yoursmiledirect.com or by calling 0330-808-0447.

  • There are no visits to the orthodontist's office during a YourSmileDirect treatment unless you want one! We offer the opportunity to get a scan taken at our Smile Clinics instead of taking home impressions. After that it's all done from home!

  • In order to protect your new smile we strongly our custom-fit YourSmileDirect retainers. Without a retainer teeth will have a tendency to shift back to their original position over time. To combat this our custom-fit retainers will both ensure that your teeth remain in their corrected position and protect against any risk of night time teeth grinding.

  • If you lose one of your cosmetic braces don’t panic, you simply order a replacement for £95. While you wait for them to arrive we recommend that you wear the previous aligner to ensure that your teeth do not shift back into their original position. To order your replacement aligner simply email out Customer Care team at info@yoursmiledirect.com


  • There are two payment options for a YourSmileDirect clear cosmetic braces treatment plan - the single smile payment or multiple smile payments. You will find that our clear cosmetic braces are less than half the price of other clear cosmetic brace systems.

  • We accept all major credit cards: Visa and Mastercard

Age Requirements

  • There is a minimum age requirement of 17 to be eligible for YourSmileDirect clear cosmetic braces. We also require that the patient has all of their permanent teeth, including the 2nd molars. For patients under the age of 18, we will need a parent or guardian signature on the Medical/Dental History Form included with your Impression Kit.

Smile Clinic Dental Appointments

  • Cancellation or rescheduling of confirmed appointments require 48 hours notice. Failure to cancel or reschedule within this 48 hour notice period as well as arrivals to clinic exceeding 15 minutes of confirmed appointment time will result in you being charged the full appointment fee without exception. For any appointment queries please us a call at +44 (0) 3308080447 during standard business hours or contact us via info@yoursmiledirect.com.